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Tax Information

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Last updated: Feb 28, 2026
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Investor Tax Forms

Last updated: Feb 28, 2026
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Last updated: Feb 28, 2026
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Last updated: Mar 01, 2026
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Support Center
Priority Support AvailableSmart Tip

Because your account is verified and the payout is above your normal quarterly amount, payout issues on this case will be routed to the Payments Team with high priority.

How can we help you?
Payout Issues

Report delayed, missing, incorrect, or failed distributions.

Delayed payout, wrong amount, failed bank transfer

Documents & Certificates

Missing annual tax forms, payout receipts, or tax documents.

Missing certificates, download issue

Bank Verification

Problems verifying a payout account or updating bank details.

Verification failed, account update

Tax & Statements

Questions about tax certificates, declarations, or downloadable statements.

Tax certificates, statements

Investment Questions

Ask about asset performance, payouts, commitment status, or invested records.

Performance, stake, records

Account & Security

Login issues, 2FA problems, profile access, suspicious activity, or account closure.

Login, 2FA, security

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Most Common Issue This Week
Payout Processing Timelines

Understanding distribution schedules and processing times

Tax Season Support
Download FY 2025-26 Tax Pack

Get all your tax documents in one place

Need Urgent Help?
Contact Priority Support

Available 24/7 for Verified Investors

My Support Cases
Case IDSubjectCategoryPriorityCreatedStatus
SUP-20481Delayed Q1 payout for JVC Tower SPVPayoutHighApr 13, 2026In Review
SUP-20409Missing annual tax certificate FY 2025–26TaxMediumApr 10, 2026Waiting for You
SUP-20377Update payout bank accountBankLowApr 02, 2026Resolved
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